Salon FAQs
Q: Are you owned by Aveda?
A: We are not! We are a locally owned business. Our co-owners Chris and Javier live right here in Austin and work in the salon every day. We chose to partner with Aveda because we believe in their mission statement and their amazing products and color line.
Q: How long have you been in business?
A: Maximum FX was founded in 1991!
Q: Why are you specialized? Can one person do my color and cut?
A: Specialization allows our stylists to focus on what they love and excel at most. We believe that Our stylists are able to truly focus on and perfect one skill, becoming an expert in their chosen specialty. We are confident we can provide a better experience for our guests through this business model.
Q: Will it be akward if I want to try a new stylist at Maximum FX?
A: Absolutely not! Our compensation model allows our stylists to make money, even if they are not booked. So if you want to try another stylist it doesn’t hurt our feelings! And we promise no one will be offended.
Q: Do you cut children’s hair?
A: Yes we do! We are happy to cut children’s hair but we do not have special pricing for children. We ask that all children be supervised by a parent or guardian and be aware that the salon has many hot tools and sharp instruments.
Q: Why do you require a consultation for a first-time color appointment?
A: We take our color work very seriously. We want to ensure that when you leave the salon you love your hair and part of that is guaranteeing we booked the right service with the correct amount of time. We never want to rush out stylists or turn you away because a service was booked incorrectly.
Q: What payments do you accept?
A: We accept Visa, Mastercard, America Express, cash and Apple Pay
Q: Do we accept gratuity?
A: Yes! We can accept cash gratuity or you can add a gratuity to your credit card transaction. Tips are paid to the stylists on their paychecks.
Q: What if my budget has changed? Can you help me out?
A: We have services in all price ranges. We are happy to recommend a haircutting specialist at a lower price point or offer you a complimentary hair color consultation so we can discuss all of the options and price points.
Q. Is there parking?
A. Our South Lamar location has parking located in the retail parking garage of the Post Apartments. You can park in any of the available spots. The garage is located directly behind the salon. Our Circle C Ranch location has parking available at the Escarpment Village shopping center, including directly in front of the salon.