Everything guests ask us most, in one place. If your question is not here, call either salon and a real person will pick up.

26 questions
4 questions

About us

How long have you been in business?
Since 1991. Maximum FX has been cutting and coloring hair in Austin for thirty five years.
Are you owned by Aveda?
No, we are locally owned. Our co owners Chris and Javier live here in Austin and work in the salon every day. We partner with Aveda because we believe in their mission and their color line, not because they own us.
What makes an Aveda Lifestyle Salon different?
Aveda Lifestyle Salons follow a philosophy built on wellness, sustainability and high performance plant based products. Our stylists receive advanced education and use Aveda color and products designed to deliver beautiful results while being mindful of the environment.
Why are you specialized? Can one person do my color and cut?
Specialization lets each stylist focus on what they love and do best. Someone who spends their whole day cutting becomes genuinely expert at cutting. We think you get a better result from two specialists than from one generalist, and it is why we built the salon this way.
7 questions

Booking and your first visit

How do I book an appointment?
Book online with our booking tool, use the smart booking assistant on this site which runs 24 hours a day, or call the salon. South Lamar is 512 472 3331 and Circle C Ranch is 512 637 0888.
What should I expect as a new client?
Your first visit starts with a thorough consultation so your stylist understands your hair, your routine and what you actually want. That conversation is what makes the rest of the appointment work.
Why do you require a consultation for a first time color appointment?
We take color seriously. A consultation means we book the right service with the right amount of time, so nobody is rushed and you are never turned away because the appointment was booked wrong.
What should I do to prepare for a hair color appointment?
Arrive with clean, dry hair where possible, and bring photos of what you are after. If you are not sure what service you need, book a consultation first and we will work it out together.
Can I schedule multiple services in one visit?
Yes. Plenty of guests combine a cut, color and a treatment in one appointment. The booking system reserves the time needed so the visit is relaxed rather than rushed.
Will it be awkward if I want to try a new stylist?
Not at all. We are one salon, not a collection of separate businesses under one roof, so nobody here competes for you. Book whoever you like and no one will take it personally.
Do you cut children’s hair?
Yes, though we do not have separate children’s pricing. We ask that children are supervised by a parent or guardian, since the salon is full of hot tools and sharp instruments.
5 questions

Services

What does Maximum FX specialize in?
Precision haircuts, dimensional color, balayage, highlights and professional extensions including sew-in and tape-in methods. Every service is built around your hair rather than a formula.
How often should I get a haircut?
Most guests come in every six to eight weeks to hold their shape and keep their ends healthy. Your stylist may suggest something different depending on your cut and your hair texture.
How often should I get highlights?
Most guests refresh every eight to twelve weeks. Your stylist will recommend a rhythm that keeps the color looking fresh without compromising the condition of your hair.
Do you offer hair extensions?
Yes, sew-in and tape-in extensions. A consultation is required so we can work out the right method, match the color properly and agree a maintenance plan before anything is ordered.
Do you offer services for weddings or special events?
Yes. We handle styling and makeup for weddings and events. Contact the salon well in advance so we can coordinate scheduling and a trial.
3 questions

Aveda products

Do you sell Aveda products?
Yes, a full range of Aveda hair care, styling and treatment products. Your stylist will tell you what will actually help you keep the look at home, rather than handing you a list at the desk.
Are Aveda products environmentally friendly?
Aveda is built around sustainability and plant based ingredients, with responsible sourcing, environmentally conscious packaging and cruelty free practices. We are also a Green Circle Salon, so what is left over gets recycled rather than washed down the drain.
Can I return or exchange retail products?
If something does not work for you, tell us. We would rather help you exchange it or find something that suits you better than have a bottle sitting unused in your bathroom.
7 questions

Policies, payment and parking

What if I need to cancel or reschedule?
We ask for at least 24 hours notice where possible. It lets us offer the time to another guest and helps you avoid a cancellation fee.
What happens if I arrive late?
We will do our best to fit your service into the time that is left. Sometimes the service has to be adjusted or moved, so that the quality holds for you and for the guest booked after you.
What payments do you accept?
Visa, Mastercard, American Express, cash and Apple Pay.
Do you accept gratuity?
Yes. Cash, or added to your card transaction. Tips reach the stylists through their paychecks.
Do you sell gift cards?
Yes, and they work for both services and Aveda products. They are available for birthdays, holidays or any occasion where somebody has been putting themselves last.
What if my budget has changed? Can you help me out?
We have services across a range of price points. We are happy to recommend a haircutting specialist at a lower price, or book you a complimentary color consultation so we can talk through the options.
Is there parking?
At South Lamar, park in the retail garage of the Post Apartments, directly behind the salon. Any available spot is fine, there are no gates and no ticket. At Circle C Ranch there is parking throughout Escarpment Village, including directly in front of the salon.

Still need an answer?

Call either salon and a real person will pick up.

Book an appointment

South Lamar

1414 S. Lamar Suite 103
Austin, TX 78704

Call 512 472 3331 Text 512 714 2303

Circle C Ranch

9600 Escarpment Blvd Suite 920H
Austin, TX 78749

Call 512 637 0888 Text 512 543 2106