Maximum FX Salon
Frequently Asked Questions
Welcome to Maximum FX Salon. As an Aveda Lifestyle Salon with locations in Austin, Texas, our goal is to create an exceptional experience for every guest who walks through our doors. This FAQ page answers many of the most common questions about appointments, services, policies, and what you can expect when visiting our salon. If you need additional help, our team is always happy to assist.
Q: Are you owned by Aveda?
We are a locally owned business. Our co-owners Chris and Javier live right here in Austin and work in the salon every day. We chose to partner with Aveda because we believe in their mission statement and their amazing products and color line.
Q: Do you sell Aveda products?
Yes. We carry a full range of Aveda hair care, styling, and treatment products. Our stylists can recommend the best products to help maintain your look between visits.
Q: Are Aveda products environmentally friendly?
Aveda is known for its commitment to sustainability and plant based ingredients. The brand focuses on responsible sourcing, environmentally conscious packaging, and cruelty free practices, allowing guests to enjoy professional results while supporting a more sustainable beauty industry.
Q: Can I return or exchange retail products?
If a product does not work for you, please let us know. We want you to love what you purchase and will gladly help with an exchange or find a product that better suits your needs.
Q: How do I book an appointment at Maximum FX Salon?
You can book an appointment online using our convenient booking tool, through the smart booking assistant on our website which is available 24 hours a day, or by calling the salon directly. Our South Lamar location can be reached at 512 472 3331 and our Circle C Ranch location at 512 637 0888.
Q: How long have you been in business?
Maximum FX was founded in 1991!
Q: What makes an Aveda Lifestyle Salon different?
Aveda Lifestyle Salons follow a philosophy centered on wellness, sustainability, and high performance plant based products. Our stylists receive advanced education and use Aveda hair color and products designed to deliver beautiful results while being mindful of the environment.
Q: Why are you specialized? Can one person do my color and cut?
Specialization allows our stylists to focus on what they love and excel at most. We believe that our stylists are able to truly focus on and perfect one skill, becoming an expert in their chosen specialty. We are confident we can provide a better experience for our guests through this business model.
Q: Can I schedule multiple services in one visit?
Absolutely. Many guests combine services such as haircuts, color, and treatments in the same appointment. Our booking system allows you to reserve the time needed so your visit is relaxing and efficient.
Q: Will it be awkward if I want to try a new stylist at Maximum FX?
Absolutely not! Our compensation model allows our stylists to make money, even if they are not booked. So if you want to try another stylist it doesn’t hurt our feelings! And we promise no one will be offended.
Q: Do you cut children’s hair?
Yes we do! We are happy to cut children’s hair but we do not have special pricing for children. We ask that all children be supervised by a parent or guardian and be aware that the salon has many hot tools and sharp instruments.
Q: What should I expect as a new client?
We aim to make your first visit relaxed and welcoming. Your stylist will begin with a thorough consultation to understand your preferences, lifestyle, and hair goals. This personalized approach helps us create a look that works beautifully for you.
Q: Why do you require a consultation for a first-time color appointment?
We take our color work very seriously. We want to ensure that when you leave the salon you love your hair and part of that is guaranteeing we book the right service with the correct amount of time. We never want to rush our stylists or turn you away because a service was booked incorrectly.
Q: What should I do to prepare for a hair color appointment?
Arrive with clean, dry hair whenever possible and bring photos or inspiration for the look you want to achieve. If you are unsure about the service you need, scheduling a consultation beforehand helps ensure the best outcome.
Q: What services does Maximum FX Salon specialize in?
Our team specializes in precision haircuts, dimensional hair color, balayage, highlights, and professional hair extensions including sew in and tape in methods. Each service is customized to enhance your personal style while maintaining the health of your hair.
Q: How often should I get highlights?
Most guests refresh highlights every eight to twelve weeks. Your stylist will recommend a schedule that keeps your color looking fresh while maintaining the integrity of your hair.
Q: How often should I get a haircut?
Most guests schedule haircuts every six to eight weeks to maintain shape and healthy ends. Your stylist may recommend a different schedule depending on your haircut and hair texture.
Q: Do you offer hair extensions?
Yes. We offer professional sew in and tape in hair extensions. A consultation is required so our stylists can determine the best extension method, color match, and maintenance plan for your hair.
Q: Do you offer services for weddings or special events?
Yes. Our team can assist with hair styling for special occasions including weddings and events. We recommend contacting the salon in advance so we can coordinate scheduling and consultation details.
Q: What if I need to cancel or reschedule my appointment?
We kindly ask for at least 24 hours notice for cancellations or changes whenever possible. This allows us to offer the appointment time to another guest and helps avoid potential cancellation fees.
Q: What happens if I arrive late for my appointment?
If you arrive late, we will do our best to accommodate your service within the remaining appointment time. In some cases the service may need to be adjusted or rescheduled to ensure we maintain quality for every guest.
Q: What payments do you accept?
We accept Visa, Mastercard, American Express, cash and Apple Pay
Q: Do we accept gratuity?
A: Yes! We can accept cash gratuity or you can add a gratuity to your credit card transaction. Tips are paid to the stylists on their paychecks.
Q: Do you sell gift cards?
Yes. Gift cards are available and make a wonderful gift for birthdays, holidays, or special occasions. They can be used toward salon services or Aveda retail products.
Q: What if my budget has changed? Can you help me out?
A: We have services in all price ranges. We are happy to recommend a haircutting specialist at a lower price point or offer you a complimentary hair color consultation so we can discuss all of the options and price points.
Q. Is there parking?
A. Our South Lamar location has parking located in the retail parking garage of the Post Apartments. You can park in any of the available spots. The garage is located directly behind the salon. Our Circle C Ranch location has parking available at the Escarpment Village shopping center, including directly in front of the salon.