WHAT MAKES US DIFFERENT?

  1. Service: We're obsessed with customer service.  So what does that mean?  It means that while we know that you have your favorite stylist or colorist, we understand that everyone on our team is responsible for your experience.     Our company purpose is simply "Make their day."    Our culture (and compensation model) supports and rewards team members working together to create a 5-star experience.   If you're stylist or colorist is running behind, another team member will be there to assist.   If you have a question,  anyone will gladly be available to help.  You'll never get the feeling that you're locked into one stylist and can't interact with other MFX'ers without retribution here.  
  2. Teamwork: We believe teamwork is a united effort supporting individual strengths while achieving group goals. You will feel this the moment you walk through our doors. At MFX, everyone is responsible for taking care of our guests. While we know you have your favorite service provider(s), in our salon/spa culture, it's okay to try others on our team. We don't mind. In fact, we encourage it! Celebrities have teams of people who make them look great, why can't you?
  3. Technology: No, we're not talking about making you sort your way through a list of dreadful phone options. Instead, we believe in leveraging technology both internally and externally to enhance your experience with us. What we're talking about is real-time appointment scheduling, printable gift certificates, electronic image portfolios, addressing client challenge, bridal party planning and more. We are always innovating and looking for better ways to meet your needs.
  4. Systems: This enables everyone on the team to focus on what they do best: serving you!
  5. Continuing Education: We believe through constant learning we gain inspiration and excitement which promotes confidence and growth. Education keeps us moving forward to success.

MFX FAMILY CORE VALUES

Learning

We believe through constant learning we gain inspiration and excitement which promotes confidence and growth.  Education keeps us moving forward to success.

Trust

We believe trust in our company builds secure relationships within our team and our guests.  Trust promotes ownership, accountability, stability, confidence and happiness.

Teamwork

We believe teamwork is a united effort   supporting individual strengths while achieving group goals.

Success

We believe success is growing personally and professionally in a positive environment.

Creativity

We believe creativity fosters our passion and individuality; continuously inspiring ourselves and others.

Fun

We believe in having humor, laughter and fun in our daily work.

Happiness

We believe that happiness is bringing  joy, harmony, and compassion to our personal and professional lives.

Relationships

We believe that relationships are built on respect and trust, allowing for a loyal support system and a sense of family.

Flexibility

We believe that flexibility is vital to the needs of our guests and our team, fostering an environment of caring and understanding.

Service

We believe that “above and beyond” service builds strong relationships and a connection with our guests.  It creates a caring atmosphere and gives us the opportunity to make someone’s day.