Terms and Conditions

Privacy

Information collected from this site is only used if we need to contact you for further information regarding your appointment or order.

We greatly appreciate your cooperation in providing us with your contact information.

Cancellation Policy

We maintain a 24-hour cancellation policy for all services. This is so that we may have ample time to fill the appointment time should you need to cancel your service. Appointments that are cancelled less than 24 hours prior will result in a charge that is 100% of the cost of the scheduled service(s). “No Shows” are also subject to 100% of the cost of the scheduled service(s).

Payment Methods

All credit card information is confidential and secure

We accept:
  • Visa
  • MasterCard
  • American Express
  • Discover

We do not accept personal checks.

Our Service Guarantee

We make every attempt to ensure that you are satisfied with your experience at our salon. In the event that you are not completely satisfied, please let us know within 48 hours. We will be happy to schedule a corrective service within two weeks of your original appointment date. There are no money refunds for any service provided.

Return Policy

Products purchased at the salon or by mail may be returned for store credit within 15 days from the date of purchase, when accompanied by a receipt. Only products that are returned in the same condition as when purchased (including the item itself and packaging) will be accepted for store credit. There are no cash refunds, although a store credit may be applied to either products or services. Note: We do not offer refunds for personal blends products.

Gift Certificate Policy

Use of the Maximum FX gift certificate card constitutes acceptance of these terms.

Gift certificates are valid at Maximum FX only for all products and services available.

Gift certificates are valid for up to one year from the date of purchase and must be presented at time of service.

Copies of gift certificates are not acceptable.

Please call Maximum FX at concerning lost gift certificates, at which time the serial number must be provided for reissue.

All gift certificates are non-refundable.

Gift certificates are not redeemable for cash.